Review Report Review
EXCELLENT CUSTOMER SERVICE

DIANA EKIZIAN Submitted this review about United Freight Of America
Review made Live: 6/27/2012 1:56:00 PM
I CONTACTED AT LEAST 40 COMPANIES (BROKERS) TO SHIP A TOYOTA RAV 4 2011 TO PENNSYLVANIA. I RECEIVED A WIDE RANGE OF BIDS FROM $695 TO $1250 FOR AN OPEN CARRIER. SEVERAL BROKERS INFORMED ME THAT IF I WENT WITH UNITED FREIGHT OF AMERICA CORP. BID, MY CAR WOULD SIT AND NEVER BE PICKED UP. WELL, MY CONTACT PERSON, EMMA, AT UFA, ASSURED ME THAT WAS NOT TRUE. SHE WAS RIGHT. IN LESS THAN 24 HOURS AFTER CONTRACTING UFA, I RECEIVED A CALL FROM THE DISPATCHER INFORMING ME OF THE PICK UP TIME. I WAS OFFERED THE EXPEDITED BID AT A SIZABLE DISCOUNT AND I QUICKLY TOOK IT. THE CARRIER PICKED UP THE VEHICLE IN AN EXTREMELY PROFESSIONAL MANNER. I AM EXTREMELY SATISFIED WITH THE CUSTOMER SERVICE AT UFA AND THE PROFESSIONALISM OF MY CONTACT PERSON, EMMA. I WOULD HIGHLY RECOMMEND UFA, MAINLY FOR THEIR HONESTY AND CUSTOMER RELATIONS.
Shipment Details
Origin State:
Texas
Pickup:
Early
Destination State:
Pennsylvania
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
937990-EJ
Quote or Order Cost:
$795