Review Report Review
VULGAR

Logan Submitted this review about United Routes LLC
Review made Live: 2/3/2010 5:39:00 PM
"Dear Logan,

We want to let you know that we have dispatched your 2003 Chevrolet Tahoe with a scheduled pick up date of 02/03/10. You should be hearing from your driver to schedule the pickup no less than 24 hours in advance.

If you have any questions, don't hesitate to call your driver levan-5xx-3xx-xxx5 or contact us at 866-352-8180 .

Upon pick-up and delivery of your vehicle(s) there will be a Bill Of Lading with a full condition report of your vehicle(s) to be signed by the driver and customer. Please make sure you receive a signed copy of the Bill Of Lading on both Pick-up and delivery.

Please remember it is your responsibility (the customer) to make sure that if there are any discrepancies to the condition of your vehicle(s) upon delivery, they must me marked down on the bill of lading and signed off by the driver to be submitted to the Insurance agency. Please make sure the delivery location is at a well-lit area , as the customer you have the right to refuse an evening delivery. United Routes LLC will not be liable for any damages that are not marked down on the Bill Of Lading upon delivery.


Thank you and we are here to answer your questions from 8am to 7pm Eastern Time. We look forward to serving your auto shipping needs and appreciate your business!

Sincerely,

David Tal
United Routes LLC
1-866-352-8180 ext# 102
davidt@unitedroutes.com
www.UnitedRoutes.com
*If you are receiving this email and will not be on the pick-up or receiving end of the transport , it is your responsibility to make sure the designated persons for pick-up & delivery are aware of the contents of this email."

Not only did David promise me a pick up date of FEB 2ND ( not the 3rd ) over the phone, but didn't have the integrity to call me back and tell me that it wouldn't be done on the 2nd and instead sent me the above email. After receiving this email and waiting to hear from the driver on the 3RD, I decided to call the driver. NO ANSWER. The party shipping me the vehicle didn't hear from the driver either until after the scheduled pick up time. At that point the driver stated that he wasn't scheduled for a pick up and had no idea what I was talking about. I called DAVID and spoke to him and he directed me to speak to the drivers dispatcher. ( Not my job, I am not the broker and I should not have to do the brokers' job however I need my vehicle.) I called the number he gave me, to try ****( WHILE WRITING THIS REVIEW DAVID JUST CALLED AND LITERALLY CUSSED ME OUT IN FRONT OF MY CHILD!CALLED ME AN S.O.B. M.F. S.O.B. GREAT JOB ON PROFESSIONALISM )**** NEED I SAY MORE... This is how you treat you disabled veterans... Thanks. PLEASE STEER CLEAR OF THIS PERSON AND HIS COMPANY
Shipment Details
Origin State:
California
Pickup:
Never
Destination State:
Michigan
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
111002-EZ
Quote or Order Cost:
$875