This company first of all had booked the order with several companies [4 to be precise]. It had taken a little longer to pickup the vehicle then originally estimated, due to the fact that it was in Delaware and none of the drivers wanted to go there, finally a trucker[P&K carriers was going to pick up the car and the customer would not give it to them]. As a result the order was cancelled and the deposit forfeited as per the contract terms and conditions. You should be advised that there is no one that works here by the name of Larry and never did. Everyone should understand that we do not own the trucks and can make no guaranty other than what the driver relays to us. It is unfortunate that customers like this, that have no understanding of the business are able to make the statements that have been made here. We cant hold the customer at fault for this, since they do not do there homework. There are no additional charges other than what is outlined in the contract.