You were was contacted by this office to inform you that the truck that was assigned to pick you vehicle was late in arriving at the pick up location, that we would contact you in the next 24hrs to inform you when the driver would be picking up their vehicle. When Viking contacted you, you informed you that a truck was assigned to pick up you vehicle was on the way, you informed this office that you had made other arrangements and you no longer needed our services. You never called this office to cancel your agreement with Viking Auto Transport as it’s stated in our Service Agreement. Viking Auto Transport did not breach their contract, we had a License and Insured truck on the way to pick up your vehicle. It is clearly stated in our Service Agreement that deposit is only refundable as long as Viking has not assigned a truck to pick up your vehicle. Even though you are not entitled to a refund,Viking has decided to refund your deposit in full, as you are quite aware of it. So we suggest that you stop posting frivolous reviews.