The worst company - Be Ware!!

Nguyen Submitted this review about Viking Auto Transport
Review made Live: 3/29/2011 9:26:00 PM
I signed the contract with Viking because their quote was $70 - $100 less than other companies and THIS WAS MY BIGGEST MISTAKE EVER. The car was never shipped and it eventually had cost me a lot of time and money because of their lies, lies and lies....They kept promising me too many times that they could have a driver in 24 - 48 hours, had me waited and waited for 21 days. I could not wait any longer and had to cancel the order. Even after I canceled the order, I still had a very hard time to get my deposit back and eventually after 13 days and numerous emails I got my deposit back and they charged me $25 for cancellation. BEWARE, this company will not do anything but take your deposit and have you wait, wait and wait until you cannot wait any longer, have to cancel then they will charge you for cancellation. AGAIN THIS IS THE WORST COMPANY AND YOU WILL REGRET AS I DID. There are lots of companies with 5 STARS rating, just do a search on this site, they will not take your deposit until they find a driver for you. I finally have my car shipped with HONESTY FIRST just 6 days after I placed the order. I should have gone with HONESTY FIRST AUTO TRANSPORT from the beginning even I have to pay a little more.

After I posted this review, again Viking kept lying twice that I wasn't a custormer in
order for admin to my review down but admin put mine back on after seeing the order. Tony also lying that they have fully refunded my deposit but infact they did not. Tony if lying and cheating makes you feel better about yourself and your business then by all means do what you have to do.

Hope this review helps you with your decision.

Company Response
TONY D. from Viking Auto Transport Submitted this response.
Response Date: 3/30/2011 11:28:00 AM
Mr Nguyen we at Viking Auto regret that your car was not picked up on a timely manner. I will make a strong point addressing your comment that we lied to you and gave you the run around. You did not mention in your review that we provided you with three different prices to move your car, and you chose the least expensive, it was explained to you that the price that you were choosing was the cheapest, so your car was last in line, since there were other cars paying more to drivers. This was all explained to you at the beginning, but you still chose the least expensive way, that usually takes longer to pick up the vehicle. If you could have waited two more days we had a driver for you confirmed to pick up your vehicle. But when we spoke to you, you told us that you did not wish to wait that you would make other arrangements. Again we emphasize that Viking did not lie to you or gave you the run around on the contrary. And if check your account you will se thet you deposit has been refunded in full R.H.