Review Report Review
Extortion, plain and simple

David M Submitted this review about We Will Transport It Corp
Review made Live: 7/21/2015 4:07:00 PM
Hands down one of the worst, and most infuriating experiences of my life. This was my first time moving long distance, From PA to CA, and Angie made it sound painless. I signed a contract over a month before my move. I followed up a couple times and everything was great. 13 hours before I was supposed to leave they called and told me that no one was coming for my car. They made dozens of excuses why it wasn’t their fault, and they are still the good guys. If I wanted it picked up I would have to sign a new contract, pay an additional $500, and my car would arrive 2 days later. It would also have to be sent backwards across the state first and be transferred between two different companies.
At this point it felt like extortion, but I had no choice but to accept the new terms. My car was picked up extremely late, but it was out of my hands at that point. I wrote an angry letter to the sales woman (Angie) I had dealt with, explaining my frustration and dissatisfaction with the situation and how I felt extorted. I got no response for days. Finally the CEO of the company called me back personally. Apparently he had felt threatened by me letter, so he felt it was necessary to reach out to and address me with hostility, threaten me with his lawyers, and threaten to withhold my car, drop it in storage, and never give it to me. It took me five minutes to calm him down and diffuse his aggression. He refused to honor the terms, or at least the cost outlined in my original contract and bombarded me with excuses why it was not their fault. By the time I hung up with whom I thought was the most unprofessional and unreasonable executive in the country I was enraged, and there was nothing I could do for fear of my car being stolen by his company.
When my car finally arrived it was a week and a half later than the original date I was given, and I swore I would do everything in my power to make sure no one else gets robbed by them again.
Shipment Details
Origin State:
New Jersey
Pickup:
Late
Destination State:
California
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Mata
Quote or Order Cost:
$1798