Company Response Review Report Review
DO NOT TRUST THESE PEOPLE!

Tracy Submitted this review about Webster Relocation (No Longer in Business)
Review made Live: 3/6/2014 4:20:00 PM
THIS COMPANY IS A SCAM!!!!
This was the worst experience ever and I am still dealing with the repercussions of it still.
I spoke with a salesman about reserving a date for my car to be picked up. I had called a few other company's as well and decided to go with this one. I spoke with salesman Lane and he promised that he would personally make sure my car was taken care of. I informed them I had had a bad experience with a broker in the past, and he assured me that my car would be safe. He would personally see to it. If course once they had my deposit they were extremely rude. My car was less then a year old and on the high end. I asked if I could buy a cover and I was told it was not allowed.
When I received my car back it didn't even look like the same car! Thousands in damage!!!!!
I actually thought they stripped it and replaced it with older parts. It was not delivered to the address it was supposed to be and I had to go pick it up. I was told the only time it was available for pick up was in the dark, or it would be another week before I cools get it. I realize this was so the damage was less noticeable. I have called Webster Relocation many times and emailed them with no response. I will be taking them to court.
THIS COMPANY IS A SCAM AND HAS NO SCRUPLES!!!!!
Shipment Details
Origin State:
Texas
Pickup:
Late
Destination State:
Oregon
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
542948- IO
Quote or Order Cost:
$950

Car Condition
  • Vehicle was dirty
  • Vehicle was damaged
Company Response
Jarred from Webster Relocation (No Longer in Business) Submitted this response.
Response Date: 3/6/2014 5:43:00 PM
Definitely not a scam,,,,,, Car was picked up and delivered as agreed. The only this We were told in November was that the car had sand on it when it was delivered.This is the first I have heard of damages. The vehicle was insured during transit and I have contact the carrier also. I left message for customer and have not received a call back as of yet. I will leave more feedback when i know more.