After multiple delays, which we are very sorry for having had happen. I have been working with customers for 20 years and we get one that just about everything goes wrong with sometimes. Poor Danielle was this one. We did get her vehicle to her, in good condition. Just took a lot longer than expected do to break down before even picking up and finding an alternate truck. I spoke with her today and she stated that she would update this review so that it is understood we did stand behind it and take care of her. Thanks and God Bless. Wayne Webster