Review Report Review
NEVER SHOWED UP

BILL ROCK Submitted this review about Worry Free Transport
Review made Live: 10/30/2008 1:08:00 PM
I CONTRACTED WITH WORRY FREE TRANSPORT ON 10/7/08 TO TAKE MY SONS CAR FROM FLORIDA TO AN AIR FORCE BASE IN TEXAS. SINCE HE IS IN THE MILITARY HE COULD NOT FLY HOME AND DRIVE THE CAR HIMSELF. WORRY FREE SAID IT WOULD BE SEVERAL DAYS AND A DRIVER WOULD CONTACT ME FOR PICKUP. TO MY SURPRISE A DRIVER CONTACTED ME THE VERY NEXT DAY AND SAID HE WOULD PICK THE CAR UP ON THURSDAY THE 9TH IN THE EVENING. HE NEVER SHOWED UP! I CALLED HIS CELL ON FRIDAY AND HE SAID HE WAS BROKEN DOWN IN ORLANDO BUT SHOULD BE UP AND RUNNING AND SAID HE WOULD PICK UP THE CAR FRIDAY EVENING. HE NEVER SHOWED UP! SATURDAY I CALLE HIS CELL AGAIN AND HE SAID HE WAS LOADING CARS IN TAMPA AND WOULD BE TO OUR HOUSE BY NOON. AGAIN HE NEVER SHOWED UP. I CALLED HIM AGAIN ON SAT. NIGHT AND HE SAID HE WAS IN FORT MYERS BROKEN DOWN AGAIN. HE SAID HE WOULD BE BACK UP AND RUNNING SHORTLY AND HE WOULD PICK UP THE CAR SUNDAY AFTER NOON. HE NEVER SHOWED UP! I WAITED A WEEK AND FINALLY CALLED WORRY FREE TO SEE WHAT WAS BEING DONE. THEY SAID THEY WOULD GET ME ANOTHER CARRIER. I NEVER HEARD BACK AND WHEN THE 2 WEEKS WAS UP FOR THIS CONTRACT I CALLED THEM AND ASKED FOR MY DEPOSIT BACK. THEY SAID THEY WOULD PROCESS MY REFUND AND I WOULD GET IT ON FRIDAY 10/24/08. TODAY IS 10/30/08 AND STILL NO REFUND ON MY CREDIT CARD. I CALLED THEM AGAIN AND THEY SAID IT WOULD BE A COUPLE OF WEEKS!! I DON'T THINK SO!!! I CONTACTED THE MASTERCARD COMPANY AND CONTESTED THE ORIGINAL CHARGE. THE CHARGE I S BEING CREDITED BACK ON MY CREDIT CARD. WORRY FREE IS ANYTHING BUT!!! THIS IS NOT THE WAY TO DO BUSINESS. VERY UN-RELIABLE. I AM A MERCHANT AND KNOW THAT CREDITING A CREDIT IS AS EASY AS CHARGING ONE. THEY ARE JUST TRYING TO KEEP MY MONEY. I STRONGLY WOULD NOT RECOMMEND THIS COMPANY FOR YOUR HAULING NEEDS!!!!!!!!

BILL ROCK
ENGLEWOOD, FLORIDA
Shipment Details
Origin State:
Florida
Pickup:
Never
Destination State:
Texas
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
0810050074
Quote or Order Cost:
$555