Review Report Review
Excellent communication and support

Jenn V. Submitted this review about Yellow Brick Transport
Review made Live: 7/10/2024 10:50:00 AM
I had the pleasure to work with Phil Duran. From the first day, Phil made me feel at ease and like I wasn't alone. He explained the entire process and continued to check in before, during and after the car pick up. When I could not get a hold of the driver, Phil helped me and calmed my nerves while I waited. Phil is warm, helpful, and a man of his word. I would highly recommend Yellow Brick Transport. My only feedback is to the driver's company, not Phil. It would be extremely appreciated if they got back to the customer promptly. The car arrived a day later and I could not get in contact with anyone and that was nerve wrecking. However, Phil did help me through this moment and the driver was extremely gracious and kind when he finally arrived. Thank you so much for all your help!
Shipment Details
Origin:
Newark, New Jersey 07103
Pickup:
On Time
Destination:
Los Angeles, California 90016
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
16888144
Quote or Order Cost:
$1450