Company Response Review Report Review
First timer

Stacy B Submitted this review about eShip
Review made Live: 3/31/2014 11:46:00 PM
This was the first time we have ever had to use a transport co. and it was very nerve wracking to say the least not to mention the reason we got the vehicle was because my father in law passed away so it was already a stressful situation & My husband & I kept going back and forth about transporting our FJ Cruiser or not & then my phone rings AGAIN for about the 10th time after doing the online quote (5 mins time) but this time on the other end was a person wanting to inform us of how things work and NOT just how much money we can afford to pay, That person on the other end of the phone was Mark Anthony from eship & he took as much time as I needed of him to explain EXACTLY how this business works & EXACTLY what to expect he also explained what he can do for us and he DID NOT ask for a PENNY until he actually found a transport co. with a driver ready to pick up, I admit we were skeptical after reading how some other companies work but since Mark Anthony put us up on the board for NO DEPOSIT I figured ok lets see what happens after all I hadn't put out any money or anything so at this point I had nothing to loose & if he didn't deliver on what we needed by the time we needed then we would just drive the FJ from FL to IL & we walk away with no harm done but to our surprise he came through and the driver did ask for a little more money then what we wanted to pay BUT it wasn't over board and Mark Anthony even took off some money on his own broker fee to keep the total price around what we wanted to pay so it worked out wonderful for everyone involved. The FJ was picked up late afternoon on a Sat.which was a heavy travel time of the year and was delivered mid afternoon on Mon. which was a day earlier then what we were expecting & the FJ arrived in the EXACT condition we left it in even the contents we packed inside. The driver was VERY friendly & professional when he unloaded too. Will use them again with no hesitation if we should need to transport ever again. I HIGHLY RECOMMEND using eship they are there for you every step of the way.
THANKS SO MUCH Mark Anthony
Shipment Details
Origin State:
Florida
Pickup:
On Time
Destination State:
Illinois
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
197329-GO
Quote or Order Cost:
$825

Company Response
Craig G from eShip Submitted this response.
Response Date: 4/7/2014 9:13:00 AM
Mark Anthony manthony@eshipautotrans.com (954) 300-1550 Stacy I realize you and your husband were moving and you needed to transport your vehicle with no DRAMA and was depending on your broker to provide you honest and reliable service. Since you have never transported before you were traveling in uncharted territory. Which must of be very concerning since you didn't want to leave your vehicle behind. Thank you for allowing me the opportunity to transport your vehicle.