Mina
Submitted this review about iEZship Review made Live: 4/4/2022 4:05:00 PM
I called in and spoke to Mathew. I wanted to ship my car from Fremont to Los Angeles. Mathew advised me that it will cost $300 dollars. I paid $100 as a deposit. Mathew called me the following morning I was in a meeting I did not answer for 30 mins. I called back he said we found a driver for $100 more dollars than the promised price, but btw he is no longer available. I said sir that was not what you promised though, I had already told him that I had other offers for $400 and $350 that I did not want. He said that the best I can do, I advised him that if he does not get me a driver by 4pm I would cancel my service with them. He reached out and told me he had a driver for $150 more than what he had promised. I declined the service and asked him to refund me back my money. It has been a week of texting them everyday. It seems that their services are based out of India, no properly trained individuals or people that understand how the business and customer service works in the US.
Shipment Details
Origin State:
California
Pickup:
Never
Destination State:
California
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
30408121
Quote or Order Cost:
$300
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