I had an incredibly disappointing experience with Ship A Car Direct and their carrier, KG Group that left me with a damaged car and costly repairs (not to mention other logistical hassles due to the c [More]
Ship a Car Direct - Hi Ali,
Thank you for your detailed feedback. I genuinely apologize for the disappointing experience you had with Ship A Car Direct and our carrier, KG Group. I understand how frustrating and inco...
3 different pick-up times caused me to have to stay at a hotel in Tampa, Fl for two days at an unexpected cost of $500 .The vehicles were delivered to the correct address but the occupant of the home [More]
I have used Direct Car a Ship multiple times and each time they have provided excellent service. Always communicating with the customer. They contact you constantly updating you on the pickup and th [More]
Review by kathleen fruinon 12/30/2023 11:51 AM
about Ship a Car Direct
I ship my car from Rhode Island t o Arizona every December and back to Rhode Island in the following April.I have used ship a car direct for many years and am completely satisfied. The level of custom [More]
Ship a Car Direct - Hi Kathleen, thank you for being a loyal customer! We're delighted to hear that you've consistently chosen Ship a Car Direct for your car transport from Rhode Island to Arizona and back. It's wonderfu...
As always Mike did and awesome schedule and delivered on time.
The transition between pick up and deliveries were well coordinated with emails and text messages.
I am adding this review to the BBB, i would definitely not recommend using this carrier to ship your vehicle p. This company has poor communication skills and the truckers that they utilize are shady [More]
Never used this service !! had a truly awful experience with this car shipping service. I paid to have my car shipped from Boston to San Diego, $1375 and when it finally arrived, I was shocked to find [More]
Ship a Car Direct - I appreciate the time you took to discuss this issue with me. I completely understand your concerns regarding the car being driven, and you're right - such an incident is absolutely inexcusable and sh...
Review by martin a kichleron 9/23/2023 12:01 PM
about Ship a Car Direct
Steve was so helpful. He didn't pester us with phone calls, but he did text us with needed information. The vehicle was delivered in excellent condition at the exact quoted price. No hidden fees. [More]
I had a great experience with Ship A Car Direct. Com. This is the second time I have used then and I most
definitely would use Ship A Car Direct next time again. Renee was the representative that han [More]
The only good thing about shipping car was initial phone call, the rest is a nightmare!! Car didn't get picked up anywhere near the 3 day window, nor got delivered when it was supposed to. When moving [More]
While my car arrived undamaged, everything else about the process was negative. The delivery time was changed multiple times, communication was very poor and driver not able to communicate in English, [More]
Buyer beware........They rope you in then bait and switch. They call you multiple times hit you with multiple emails all looking very professional until you take the bait. Car was supposed to be picke [More]
The communication with the company ship a car direct was great from the beginning. They were very helpful, however, they are only the middle man.
The actual company who shipped the car was lacking co [More]
My friend recommended that I ship my car from NY to CA with Ship A Car Direct. At first, everything was running smoothly, and I was set up with Mike who was to handle my shipment. Once my car was sh [More]
Pick-up window came and went. Had to cancel and reschedule air travel. Two years in a row this. has happened and we have be loyal customers for years and years!
Ship a Car Direct was helpful both times we used them and everything went great with the assigned carrier the first time, but this time was a totally different story. We had nothing but problems with [More]
I do not recommend this company at all. I was shipping a car from IL to CA. They initially gave me a quote of $950, which was lower than any other quote I received. Naively, I believed they would hand [More]
Review by rosemary otockaon 3/22/2023 3:21 PM
about Ship a Car Direct
Ship a car direct was pleasant and helpful-
The car transport truckers, Nextran, were deceitful - not informing me of damage done to my car in transport The contract I signed with them states they ac [More]
Terrible experience.
Dispatcher was rude.
First he said truck broke down ‘cars break down too’! The next day he said he didn’t say that.
Watch the eta. Took 2 days from Boston to Fl and 6 days home, [More]
Review by michelle carneyon 3/20/2023 11:42 AM
about Ship a Car Direct
The car arrived fine, but it was much later than my estimated window and there wasn’t clear communication around the pricing or when my car was going to be picked up. Overall it was frustrating and I [More]
Ship-A-Car was mostly absent in managing my delivery on the night of. Their Carrier was difficult to work with and was attempting to deliver the car to a different location and at 3am. I spent at le [More]
There was a three day delay in picking up the car. Also, the driver attempted to overcharge me by $100. He corrected the amount that was due after showing the emails with the confirmed amount. I wasn [More]
We had a pretty terrible first time experience with Ship A Car Direct when shipping our car cross country Seattle to Maryland for our move.
First, they quoted us $1400 but when it came time to pay, we [More]
