Just recently shipped my vehicle and William was great and very helpful. Only bad experience I had was with the driver. Very very bad communication and my delivery wasn't on time(middle of the night) [More]
Mercury Auto Transport - We are so grateful for your kind words. Thanks for sharing your review with us and the community
My agent was Spencer Thomas. First he sent some great information on the process before we even worked together. It did take some time to find a transporter, but I’ll give him it was around July 4th. [More]
Mercury Auto Transport - Thank you for your feedback and business.
Pete was helpful. The attachments and explanations of how vehicle transport works were extremely helpful...and he sent them a lot.
The original quote was $500 and Pete swore it was from a robot site e [More]
Mercury Auto Transport - Thank you for your feedback and business.
I shipped my 2020 Escape from MI to CA. The agreed shipping cost is $1,175 ($300 for broker and $875 for driver). I followed the instruction from the broker to load some personal stuff to the vehicle. [More]
Mercury Auto Transport - Thank you for taking the time to leave a review and for giving us 4 stars. We appreciate your feedback and would like to address your concern regarding the extra charge by the carrier.
As a broker,...
Selected Mercury to broker my recent purchase of a pickup out of state. They provided information explaining the process and were quick to respond during the estimating process. Once the job was pos [More]
Mercury Auto Transport - Thank you so much for your 5-star review! We will share this with the agent to let them know to keep up the amazing work.
Only problem was apparently timing, was delayed and cost more, $1650 to ship car from Los Angeles to suburb of Port Huron ,MI. SUPPOSEDLY , was competing with "snowbirds " having cars shipped back fr [More]
Mercury Auto Transport - I am sorry to hear about the carrier’s delays with your delivery for whatever reason they have. Once a carrier is locked in that does not guarantee a specific pick up or delivery date/time. All it gua...
Found a means of transport for us and we got our car fast with no problems. My only complaint was the original price was $1030 and the final price to go 4 hours less was $1750. Quite a jump from the o [More]
Mercury Auto Transport - Because we are a broker we do not set the final pricing. We simply do the best we can to have our customers' vehicles be enticing enough for a carrier to want to ship. Once a carrier locates a vehicl...
Once the right transport service was identified by Mercury all went well. The service provided met all expectations in fact auto arrive a day earlier than I expected. Driver was a gentleman and stated [More]
Mercury Auto Transport - Thank you for your review! We appreciate your positive feedback. We at Mercury work really hard to make sure your transport goes smoothly. Thank you for your business.
Everyone was helpful through the transportation process and my car made it to the correct location in a timely manner. The reason I gave a four star rating is because they did not contact me after the [More]
Mercury Auto Transport - Thank you for your feedback and business.
Lawrence and the Mercury Auto representative were great and stayed in constant communication before and after the car was picked up. When experiencing a lack of communication with the carrier, they bo [More]
Mercury Auto Transport - Thank you for your feedback and business.
