Poor communication:
Communication was great directly with SGT in the beginning, quick to respond, friendly and answered all questions but after the agreement was done there was practically no communic [More]
SGT Auto Transport - Dear Eric,
We sincerely apologize for the inconvenience and stress caused during your vehicle transport experience. We understand the importance of clear communication and regret that our service f...
They gave me a quote. I've called to confirm and also have mentioned that another company gave me a better price. In response, Declan the salesperson said that these companies that provide a very low [More]
SGT Auto Transport - Dear Ya,
At SGT Auto Transport, we provide an estimated pickup window rather than a guaranteed one, as market conditions and driver availability can sometimes shift unexpectedly. In your case, our ...
I signed a contract with SGT in 2024 for vehicle transport. Price and dates were agreed to. Then, the bait and switch.
SGT calls multiple times to tell me "we looked and looked, no one will ship your [More]
SGT Auto Transport - Dear Keith,
We apologize for any inconvenience caused and regret to inform you that we were unable to locate the shipment with the provided first name alone. However, we are committed to assisting ...
Review by power up auto sales llcon 11/8/2024 6:28 PM
about SGT Auto Transport
Terrible services, dont trust in this company. The prices in Quote are false. Now we need to pay storage fees for the inefficient. Don't works for any dealership
SGT Auto Transport - Dear Power Up Auto Sales LLC,
We apologize for the difficulties you experienced. At SGT Auto Transport, our goal is to provide transparent and reliable service. However, as we work with an estimate...
SGT was professional and communicated with me every step of the way when having my Explorer transported from NY to SC.. They dispatched my vehicle to a driver that did not speak English but they foll [More]
SGT Auto Transport - Thank you for your review! We're glad you enjoyed our services.
Beginning with Kacey who took my order, she was most efficient and helpful. She answered all my questions and was very reassuring when I had questions throughout the process. The other people, includi [More]
SGT Auto Transport - We're delighted that Kacey and the team provided a reassuring, professional experience for your vehicle transport. Thanks for your great feedback!
Driver was very communicative and prompt. Even down to the minute on his arrival. All was well and good! I'd absolutely use SFT again. Great experience!
SGT Auto Transport - We’re pleased to hear you’re satisfied with our service! Thank you for trusting us with your vehicle transport.
Great company overall. They did send additional invoice after an amount was agreed but I simply responded that if they don’t honor the original quote I will look elsewhere so they did and everything w [More]
SGT Auto Transport - Thank you for your feedback! We’re glad to hear everything went smoothly and look forward to assisting you again in the future.
We had a very good experience until we were ready to receive our vehicle. The carrier insisted that I pay
$1,725 ( cash or Zelle) before they would give us the key. I showed my receipt that says payme [More]
SGT Auto Transport - We appreciate your feedback and look forward to serving you again in the future. Thank you for choosing our services!
SGT picked my vehicle up on time and delivered it on time 950 miles away. Actually, they tried to deliver it early, but I had to travel to the dropoff location. I arrived on the day I said I would a [More]
SGT Auto Transport - We're delighted to receive your feedback! Thank you for choosing our service!
Driver was late on the pickup so the delivery was somewhat late. Nonetheless, got the car where I needed it without problems or damage. Phone support comes from ESL call center which sometimes makes [More]
SGT Auto Transport - Thank you for choosing our service! We look forward to serving you again in the future!
My car was delivered when they said it would be even though I had to change my dates a few times. There was also a hurricane and flooding going on but this did not slow them down. When my car arrived [More]
SGT Auto Transport - We appreciate your feedback and look forward to serving you again in the future. Thank you for choosing our services!
Great experience transporting two cars halfway across the country. Driver was friendly and communicated well and quickly. Cars were delivered ahead of schedule and in great shape. Would highly reco [More]
SGT Auto Transport - We're delighted to hear that you would recommend our service. Thank you for your positive feedback! We look forward to continuing to meet your needs.
I had to have a time sensitive truck delivery, with special instructions for safety of a love on. Everything was perfect! Communication was the number 1 priority as well as getting getting my vehicle [More]
SGT Auto Transport - Thank you for your recommendation! We’re thrilled to hear that you had a positive experience with our service. We look forward to serving you again in the future.
I hired SGT transportation 1 month ago and was paying extra for an exact pickup date. The day before they still dud not have a driver, the day of still no driver, I asked to cancel and they literally [More]
SGT Auto Transport - We appreciate any honest feedback, we offer the same. As any business, we put in a lot of time, money and effort into serving our customers in order to achieve overall success for them as well as us...
Car got there on time and our driver was excellent. Really happy we got a good driver. SGT tried to upsell me after placing order ( typical bait and switch tactic) that I did not appreciate. But sinc [More]
SGT Auto Transport - We're glad to hear you had a good experience! Thank you for choosing our service. If you have any future needs or questions, feel free to reach out.
SGT did everything they said they were gonna do at the exact time I expected. They picked an excellent Driver and he had a goal for a specific date to reach from New Jersey to Arizona and it was perfe [More]
SGT Auto Transport - We appreciate your feedback and look forward to serving you again in the future. Thank you for choosing our services!
Wholly UNSATISFACTORY service. My car was picked-up in NJ on Friday, 16 Aug, with delivery in CO scheduled for "3-4 calendar days." Having heard nothing by Monday afternoon, 19 Aug, I called to requ [More]
SGT Auto Transport - Dear Steve,
We sincerely apologize for the experience you've had. We understand how frustrating and worrisome this situation has been, and we deeply regret the inconvenience caused.
It's importa...
This is our second time using SGT and we went with them because we had an awesome experience the first time with great communication and a safe and timely delivery. This trip was from California to K [More]
SGT Auto Transport - We're thrilled to have received your excellent 5-star review! Thank you for selecting our service.
