Company Response Review Report Review
WARNING DO NOT HIRE THIS COMPANY.

Jose sanchez Submitted this review about 7 Star Auto Transport
Review made Live: 2/14/2014 6:04:00 PM
WARNING WARNING DO NOT HIRE THIS COMPANY. They are dishonest, they promised me that my truck was going to be in Hilo hawaii in 12 days or less and it took 27 days. After they get your money they don't follow on your vehicle. On top of that my truck was damaged. So I sent them the inspections to prove to them that my truck wasn't like that and they did not care at all , they told me to figure it out with MATSON, the carrier or use my insurance laughing. So be care full and do not hire them.
Shipment Details
Origin State:
Colorado
Pickup:
Late
Destination State:
Hawaii
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
2343911
Quote or Order Cost:
$1675

Car Condition
  • Vehicle was dirty
  • Vehicle was damaged
Company Response
Jack Saban from 7 Star Auto Transport Submitted this response.
Response Date: 2/20/2014 5:20:00 PM
FALSE REVIEW. Transport was done without delay from Door step at pickup, to CA port, to Ship liner and to Hawaii. Land transport on time, sea transport 20 days to Hilo port. 7 Star provided full service and support. MATSON (Ship liner) not responding to customer. Customer blaming 7Star. Not fair.