Company Response Review Report Review
If you are looking for customer service, this is the place

Dylan Submitted this review about A Mack Auto Transport LLC
Review made Live: 11/11/2013 9:30:00 AM
I bought a 1977 MGB Convertible for my wife's birthday from a guy in Hialeah, FL. I arranged shipment with "King of the Road" auto transport. They never showed up. I gave "A Mack" transport a call 2 pm on a Saturday afternoon, I had my car in hand by midnight that Saturday night, thanks to Rachel and the A Mack team.

This review cannot paint the whole picture about the excellent overall customer service I received from Rachel and the A Mack transport team. This is my wife's dream car. Rachel and her team got up at a moments notice, on a Saturday afternoon, picked up my car from Haileah, FL, after being stood up by another shipping company, put my car on a trailer and delivered it to my address, in Tampa, Fl, almost 300 miles away, that same night, in time for me to surprise my wife on her birthday before the clock struck midnight. I am completely indebted.

This type of customer service is usually reserved for the rich, but Rachel and her team made me feel like a rich person by hand delivering my car at a moments notice. Thank you A Mack. It almost makes me want to buy another car just to have it shipped by A Mack again!!

Dylan
Shipment Details
Origin State:
Florida
Pickup:
On Time
Destination State:
Florida
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Rachel
Quote or Order Cost:
$350

Company Response
JORGE MACAS from A Mack Auto Transport LLC Submitted this response.
Response Date: 11/11/2013 7:50:00 PM
Dylan thank you so much for the feedback. We appreciate it. It was our pleasure serving you in such a short notice. Hope Mrs.Golden enjoy her Birthday gift. Should you need anything in the future, we will be more than happy to assist you with all your auto transportation needs. God Bless