DucOut
Submitted this review about AA Motocycle Transport Review made Live: 7/8/2014 3:24:00 PM
From an email dated 30 June- The trucking company selected for your shipment is Specialized Transport Inc. The vehicle is expected to be picked up between 7/2/2014 and 7/7/2014. Generally, the driver will contact origin approximately 6-24 hrs in advance. In the event that the driver has not contacted origin by the last day shown here 7/1/2014 please contact our office. Regards, Customer Service A-A Motorcycle Transport(800) 466-6935
AA Motorcycle Transport was promptly paid in full. We received a call on 3 July that the bike will not be picked up until 11 July. Unsuitable excuses from company were given. I am very disappointed but not surprised now that I read their customer service reviews. I am on the receiving end of this delivery and have been informed it will be here on 21 July. I now have scheduled time off work to do everything EXCEPT ride my bike as I had planned. Buyer beware, AA Transport will apparently accept your money and quote you a date range WITHOUT responsibility or delivery. This review is in no way reflective of the service from Specialized Transport Inc ( email excerpt), which will hopefully get my bike to me by the 21st as they have promised. This has been a frustrating and eye opening experience trying to get a bike across the country. Definitely not using this company for the other two bikes and cars.
Shipment Details
Origin State:
Virginia
Pickup:
Never
Destination State:
Arizona
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
SM8905
Quote or Order Cost:
$800
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