Review Report Review
Cancellation fee of $200 charged

Scott Burrell Submitted this review about AA Motocycle Transport
Review made Live: 8/21/2014 2:44:00 PM
I contacted AA through their website and made a request to transport my motorcycle. My request stated clearly that the bike must be delivered by May 29th, 2014. After receiving an email confirmation a few days later, I called to check on the delivery date. Issac told me that he could not guarantee the delivery date. I cancelled my order. Now after having to file a claim with my bank Issac is charging me a $200 cancellation fee. It was clearly stated that the bike must be delivered by May 29th, 2014. Issac chose to ignore that fact just long enough to be able to bill me the cancellation fee. Upon further conversation he made additional excuses and refused to refund the fee although it cost them nothing. They are a RIP OFF. I would highly suggest that you do not even consider doing business with them.
Shipment Details
Origin State:
Nevada
Pickup:
Never
Destination State:
South Carolina
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
AA4533
Quote or Order Cost:
$736