Review Report Review
Quote you one price and wants more

Shari Submitted this review about Advanced Logistics
Review made Live: 5/11/2010 3:22:00 PM
I booked my car pick up through Ben Davidson when I called back with further questions I was told to call customer service which a Jonathon picks up; from the first time I talked to Jonathon he was very rude and disrespectful to me. I was told when I booked with Ben that my car would be picked up on Friday 5/7 or Sat 5/8. When the trucker never called me I called Jonathon for assistance, he told me to wait the trucker will call me, after getting upset with him he finally helped me, this was after I had to call him back again because after 2 ½ hrs I still hadn’t received a return phone call. After that the trucker finally called and said it won’t be picked up until Sunday morning. No show on Sunday morning 5/9, so I called Jonathon again who answered the phone but told me he doesn’t work Sundays. I finally got a hold of the trucker via his cell phone from caller ID, the trucker’s truck broke down, and he would be there Monday 5/10. Monday comes and we hear from the trucker again that he won’t be in until Tuesday 5/11. I call the trucker on Tuesday 5/11 to see if he is going to pick up today and confirm that I owe him $620.00 at delivery, he said I show you owe me $945.00. I was quote $845.00 a deposit of $175.00 and I owe the trucker $620.00. So I hung up with the trucker and called Jonathon back and Jonathon told me to read my contract and if it is picked up in 7 days I owe an additional $220.00, we did not have a rush for this vehicle, I was told by Ben on Tuesday 5/4 when he quoted me that they had room on a truck for a Friday 5/7 or 5/8 pick up date and because they wanted to fill this spot he would give it to me at a great price $845.00. After a heated argument back and forth, Jonathon and I decide to not do business together, I was promised by Jonathon that I would see my refund of $175.00 by the end of the day. I have contacted my credit card and PayPal regarding my issues with this company. I want to also point out that when I received my contract via e-mail it came to me via Fairway Auto Transport, I think these guys are running via several different company names and several different personal names depending on which company they are calling for. Please stay far away from these guys!!!!
Shipment Details
Origin State:
California
Pickup:
Never
Destination State:
Minnesota
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1376
Quote or Order Cost:
$845