Nathan
Submitted this review about All Auto Trust Transport Review made Live: 2/18/2010 2:33:00 PM
DO NOT USE THIS COMPANY! Will contact the BBB -Active Duty military who scheduled in Oct 09 for my vechicle pickup in November 09 the day prior to my departure overseas, paid $150 deposit -Date for pickup approached, no call for scheduled pickup -I called several times to inquire about pickup, no info except "we're working on it" -Got called on date originally scheduled saying there was a driver who had a cancellation, but the cost would increase $300...would I be willing to split the difference? -When I refused to split the difference they said what they meant was if I agreed to pay an extra $150 on delivery, they'd refund my deposit of $150 and they would email me confirmation. I agreed. -No email confirmation received and no refund received, was told that I had agreed to the price increase...multiple calls later (now Jan 2010), still no resolution...placed on indefinite hold,
Shipment Details
Origin State:
Virginia
Pickup:
On Time
Destination State:
Colorado
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
121637-NG
Quote or Order Cost:
$750
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