Company Response Review Report Review
car transport

Luis H . Rosario Submitted this review about American Car Transporters Inc.
Review made Live: 2/28/2013 1:43:00 AM
I gave a down payment to another company and they never did what they said that they would do. I tried to contact them many times and 80% of the times my calls went to an automatic answering system and when I was able to talk to somebody they never told me what I wanted to hear. About ten days after the car should of been deliver I called them and cancelled the job.
Then Jason from American car transporter gave me a call. I was not sure If I wanted to have the car moved anymore after having such a bad experiece. He assure me that the car would be pick up with no problems. I went on and decided to give it another try and yes, they delivered. He kept me up to date thru out the process and everything went according to plan. This is a company that I would not hesitate to use again and for sure would recomend to other people. Thank you very much for your great sevice, Luis.
Shipment Details
Origin State:
Texas
Pickup:
On Time
Destination State:
Wyoming
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
105980-DMV
Quote or Order Cost:
$900

Company Response
Mitch Chencin from American Car Transporters Inc. Submitted this response.
Response Date: 2/28/2013 11:18:00 AM
Luis, it was great working with you as well. We are always upfront with our customers. We work hard to hire the best transport companies and get the job done correct the first time. Thank you so much for your 5 star rating and the kind words! We truly appreciate it!... For potential clients wanting to book with Jason Dominick please contact him at 754-229-3397 or email him directly at Jason@americancartransporters.com We look forward to transporting your vehicle!