Company Response Review Report Review
chicago-NY transport

Carol Submitted this review about Angels Moving Autos
Review made Live: 7/6/2010 9:45:00 PM
This is my second time using Angels to transport my car. My first experience was great and that's why I used them again this time. I have to say, my first experience was better because it felt I was better informed the first time. My second time, no one called me to let me know in advance when my car would be picked up. I had to call Angels myself and they told me that someone would call me within 5-6 hours of when my car would be picked up. However, I got a call and was told to get my car ready in 1 hour. Nonetheless, my car was delivered on time. The only problem was that the semi truck could not go to my house and I had to meet the driver miles away to get my car.
Shipment Details
Origin State:
Illinois
Pickup:
On Time
Destination State:
New York
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
74207
Quote or Order Cost:
$600

Company Response
Dina from Angels Moving Autos Submitted this response.
Response Date: 7/8/2010 3:34:00 PM
Shipping a car is not an easy job, here at Angels Moving Autos our goal is for you to have a great experience in the auto transport industry and refer us to others. We have been shipping cars for 8 years now, and believe we are one of the best in the industry. The auto transport industry has become littered with brokers who will use any carrier to ship a customers car. We have been using the same shipping companies for 8 years now and have built relationships with the carriers. Thank you for using Angels Moving Autos for your auto transport needs