mary
Submitted this review about Arrow Express Transport Review made Live: 2/23/2015 1:10:00 PM
Truck was to be moved to South Carolina 2/2 but due to weather understandably it was delayed we were told 2-3 days back up. It has been 3 weeks now and truck remains in NY. SInce 2/16 unable to reach anyone at this company no response to calls or emails. They took my deposit but job never completed. Asking for deposit back
Shipment Details
Origin State:
New York
Pickup:
Never
Destination State:
South Carolina
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
2049EXL
Quote or Order Cost:
$561
Company Response Angelo from Arrow Express Transport Submitted this response.
Response Date: 3/13/2015 9:37:00 AM
Mary, you are 100% correct. We mismanaged your reservation and there is no excuse for that. We greatly apologize for the inconvenience.
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