Company Response Review Report Review
Really great experience

Cecile Lessard Submitted this review about Auto Rail Forwarders
Review made Live: 8/7/2013 2:49:00 PM



Review:

My Husband and I own a 2013 Ford F 150 ..we made a move to Ottawa in June of 2013, I was in need of our truck being transported from Castlegar BC to Montreal Que.
I contacted AutoRail and was speaking with Elizabeth, a lovely Lady from NewFoundland, and Gerry who assisted me in setting up the forms and payment forms for the move.
I was delighted with the service , having Elizabeth set up an after hours pickup in Montreal really helped us out.
Gerry was more then helpful in setting up the pickup from my daughters place of employment.
The Vehicle arrived in Montreal with out a glitch..
From my understanding, the transportation of Automobiles, is very competitive, and stressful not only for customers , but for those who work with in the industry.
I felt that it was worth giving a review, as those who have great experience are those who tend not to take the time to respond.

Great Experience,, and would for sure use AutoRail again...

Sincerely
Shipment Details
Origin State:
British Columbia
Pickup:
On Time
Destination State:
Quebec
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
86164
Quote or Order Cost:
$1417

Company Response
Nick from Auto Rail Forwarders Submitted this response.
Response Date: 10/24/2013 9:29:00 AM
We appreciate your business and thanks for the positive comments.. We ship between 500 and 1000 units per year.. and those who comment about the positive experience is sometimes hard to ask them to do.. as people are busy and don't have the time... So we Thank you..