Company Response Review Report Review
Chell was helpful

Heather Carney Submitted this review about Auto Shipping Group LLC
Review made Live: 12/19/2014 10:29:00 PM
Chell was great. Had some issues with pick up in RI-driver said he would pick up on Thanksgiving Day so we had to shuffle cars a bit to accommodate holiday travel but then driver didn't show up until the next day. Also, car showed up early, which was great, but driver wanted us to pick up car late evening or very early next morning (before work at 5am) so that he could keep moving. We didn't expect car and didn't have our cashiers check ready at that point do couldn't accommodate request. Car ended up being delivered on small trailer by someone else.
Shipment Details
Origin State:
Rhode Island
Pickup:
On Time
Destination State:
Oregon
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Chell Hart
Quote or Order Cost:
$1281

Company Response
Terry Williams from Auto Shipping Group LLC Submitted this response.
Response Date: 12/22/2014 1:43:00 PM
Chell Hart ***(360) 464-1039***chellh@autoshippinggroup.com Heather! Thank you for the kind words! I was a touch frustrated by the carrier request for early pick up and then the day delay after the request as well- but it all worked out in the end. I am glad that I got to help you get home to your family and I hope you will remember me to friends/family/co-workers in the future! Happy Holidays! Chell Hart