Company Response Review Report Review
My two work trucks that were needed ASAP!

Ian Walter Submitted this review about Auto Trans Group
Review made Live: 8/16/2013 2:34:00 PM
If you are thinking of using this company, sprint, and keep on running! This company will under bid all the others just to get your deposit and then won't return phone calls, and they have about five different phone lines to answer and they won't answer ANY of them!!!!
We waited for a whole month for our vehicles, they said that due to the fact that our trucks were so far off of the highway, that they couldn't get a driver to pick them up. Also they told us that a driver did show up, made a call to our disconnected house phone, and left because no one answered. WE GAVE THEN FIVE OTHER NUMBERS TO CALL, and they didn't call any of them and just left our vehicles in Michigan.
This company is just a couple guys sitting an office making empty promises to potential customers and simply keeps their money and then blows you off for weeks.
They also use caller ID to ignore you. We discovered that if you call from a new number, they would answer and just give us line bull@$&"!!!!!!
After a month of waiting, my husband had to fly out Michigan from Seattle to get our trucks. While towing one with other, our new Transmission that was only a year old got destroyed from being towed, so our truck to this day is stuck at a transmission shop in Wisconsin. This company has costed us over $4000.00 in airline tickets, new transmission cost, and about $800.00 in fuel, and another company's shipping cost to get the last truck home to Washington.

I have dealt with a lot of people in my life, and I have never ran across such a bunch of scamming ass&$?"£'s ever.
DO NOT USE AUTO TRANSPORT GROUP FOR ANYTHING!!!!!!!!! Spread the word!!!!
Shipment Details
Origin State:
Michigan
Pickup:
Never
Destination State:
Washington
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Anthony-Manager
Quote or Order Cost:
$2200

Company Response
ivan pavlov from Auto Trans Group Submitted this response.
Response Date: 3/11/2014 11:31:00 AM
This review is NOT for our company , there is another company with similar name Auto Transport Group in Florida state. Most likely is for them. We are Auto Trans Group out of Elk Grove Village, IL . Also we do NOT transport trucks and never had customer with that name. So,please remove that review and address it to correct company. Thank you.