Hi Frank. We appreciate you taking the time to write about the transport of your vehicle and we are sorry for the problems you experienced. We worked very hard with you to find a carrier as quickly as possible on a route that was very quiet for this time of year. We make every endeavor to find a carrier at the price we quote and in this instance we also reduced our deposit to pay part of the carrier fee so that the increase in price was minimized, and that increase was only to pay the carrier, not ourselves the broker. We kept up regular communication by phone and email throughout the transport including regrettably when the carrier broke down which caused part of the delay. Unfortunately neither the carrier nor the pick up contact communicated to us that there was a problem with the truck at pickup or we would have been able to follow that up, the carrier has let us know that it is not possible for this to have been caused by the truck but potentially another vehicle they were transporting. The issue of oil leaks is covered in our contract, and although this is an industry wide exclusion, we are working with the carrier to find a suitable resolution as this type of damage is not usually permanent. AutoStar Transport and Logistics 888-802-8250