Company Response Review Report Review
Satisfaction Survey

SathiyaPrakash Kumar Submitted this review about AutoStar Transport Express
Review made Live: 1/22/2014 2:22:00 PM
the pickup was not on time we planned to hand over the key to the pick up truck and at to go to airport on the evening, but the truck didn't show up they told till should come by 5 PM, so handled over the keys leasing office but the truck didn't show up on that day and it look two days for picking our car.
Shipment Details
Origin State:
Colorado
Pickup:
Late
Destination State:
Texas
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
501902-DR
Quote or Order Cost:
$550

Car Condition
  • Vehicle was dirty
Company Response
Mike Cannon from AutoStar Transport Express Submitted this response.
Response Date: 1/23/2014 9:47:00 AM
From: Marco marco.alba@autostartransport.com Hello Sathiya, Thank your for the review. I am glad we were able to get your vehicle transported. I apologize for the short delay in getting your vehicle picked up. Dates for pickup rely on carrier availability in your area. I wish you the best and if you or someone you know ever needs our services in the future, please feel free to call me at (888) 802-8250 Ext. 2227 or email marco.alba@autostartransport.com I will be more than glad to assist.