Company Response Review Report Review
Always Great

Lisa Dixon Submitted this review about AutoStar Transport Express
Review made Live: 9/16/2020 3:58:00 PM
I've used Autostar twice, and I have recommended them to family and friends. They are always friendly, helpful, and they kept my information so it wasn't a hassle to schedule again. I had some trouble with my second driver not agreeing to transport my car with items in it (which Autostar said I could), but he still transported my car just fine. He, also, was not happy that I paid with money order instead of cash, but Autostar said that was an appropriate form of payment. Everything was fine except the driver's attitude. I should note, my first driver was very easy going so it just depends. I would use them again.
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
Tennessee
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1208432-QT
Quote or Order Cost:
$1350

Company Response
Mike Cannon from AutoStar Transport Express Submitted this response.
Response Date: 9/18/2020 5:48:00 PM
"From Ed 888-802-8250 x 2249: Hello Bradlisia, thank you very much for the nice review and thank you for the opportunity to earn your business, your satisfaction with our carrier is because the carriers we use must maintain a 95% customer service rating or better. If you or any family members or friends need our services in the future feel free to contact me: toll-free number 888-802-8250 x 2249 / direct line 786-228-5569 / email: eduardo.troconis@autostartransport.com”