Review Report Review
Shady business practices

Amber Submitted this review about Brothers Motors
Review made Live: 3/31/2019 12:15:00 AM
This has to be the worst carrier we have ever dealt with. We have transported many vehicles before. Our vehicle was transported from California to Indiana contracted through a broker. Our car arrived in Indiana and went to pay with my credit card as my companies funds had not cleared my account. They said they did not accept CC payments and stated our vehicle would be sent to a storage facility until we could deposit money into a Chase bank account they provided to me and only then would they disclose the location of our vehicle. I deposited the cash into their account and contacted the owner and she would not let us know the location of our vehicle. She was very rude and hostile with us. We have filed a police report and the company still not hasn't returned our car or our calls. The broker that we booked with even told the owner to let us know the location of our vehicle. Also contacted driver of hauler and he refused to disclose location..basically said she told him not to..and I have to talk to her. This left my family with only one vehicle and in order to have a car to run errands or in case of emergency I have to take & pick up my husband from work. Which has stressed and messed up the sleep of my two toddlers that are already dealing with a 3 hour time change. I would advise too avoid this transportation company. They care less about your vehicle. I wish we'd had looked up complaints against this company. Or broker should have known the complaints against brothers transportation. Stay away from this shady family owned business who cares less about you and your vehicle.
Shipment Details
Origin State:
California
Pickup:
Late
Destination State:
Indiana
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1000
Quote or Order Cost:
$1000