Horrible Customer Service

Melanie Submitted this review about Capitol Transport & Logistics Inc.
Review made Live: 7/17/2012 1:18:00 PM
This company gave me a quote, but then charged me $100 over the original quote. Because we made a big fuss out of this they agreed to credit my account $50 of the $100 once the car was delivered. I have email proof from the company that they would refund the money. My car was delivered at the end of February and it is July 13th and I have not received a refund, I have called this company at least 30 times and they always tell me that it has to be handled by accounting, but accounting never answers emails and if you connect to them via the phone they but you on hold forever and nobody will answer. This company Lies and the service is the worst I have ever experienced with any company I have ever used. I just launched an investigation with the BBB. Do not use this company, they should not be in business!!!