Castle Luxury Review

RJ Clark Submitted this review about Castle Luxury Auto Shipping
Review made Live: 3/28/2011 2:17:00 PM
A little slow initially getting the pickup scheduled and a little lack of communication awaiting pickup confirmation. Once pickup was confirmed, the driver communicated well and picked up timely. The car was delivered on the day needed, thus they did meet my needs. Would use the company again. The most difficult piece in these types of transactions was getting the pickup scheduled and confirmed. Two other companies attempted to gain the business, but could not meet pickup and delivery time lines requested. They still charged the deposit, which I had to contest with the credit card company, as they did not provide any of the service to meet my needs, yet still tried to charge a deposit for a pickup date they never accomplished.