Company Response Review Report Review
car transport

tom Submitted this review about Cosmos Auto Inc.
Review made Live: 1/28/2012 10:19:00 PM
These guys offered a quote to move a car from MN to FL which we accepted. Lead me along for several days beyond the original pickup date before I terminated their service. Kept saying that they were working on it but could not find a driver. Never called me. I always had to call them to follow up. Said only time they'd call was once they got it booked (we're supposed to just sit and wait after the pickup date). As days went on, Mark said he could maybe get it done if we added more money to his quote. Went with another broker who said Marks quote was posted all over the internet at a cost that nobody would pick up. Mark was friendly, but felt mislead all along. Would not recommend.
Shipment Details
Origin State:
Minnesota
Pickup:
Never
Destination State:
Florida
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Mark
Quote or Order Cost:
$670

Company Response
Cosmos Auto Inc from Cosmos Auto Inc. Submitted this response.
Response Date: 3/9/2012 7:12:00 PM
First I want to apoligize for not being able to locate a carrier for your vehicle. I am puzzled though on how you (Alice G Johnson TomJo77@hotmail.com 612-616-6467) fell mislead. The introdiction here says that we have a small amount of orders that go unfilled and we tell every customer the same thing.