Sean Henderson
Submitted this review about Crossroads Auto Transport Review made Live: 3/16/2015 1:13:00 PM
We signed a contract (and paid a $100 deposit) to have my Jeep Liberty delivered to me in October of 2014. To date, I still have not received my car, my deposit or any communications from Crossroads, despite my repeated emails/calls.
We agreed upon a price of $575 with a gentleman named "Mike D". However, once the deposit was received, the only transporters he could find wanted $200/$300/$400 more than what was agreed. After two months, it became obvious Mike wasn't going to find us a transporter for $575 and we asked for a refund. Once we asked for our money back, Crossroads stopped returning our calls or answering our emails.
I honestly feel Crossroads took my money and ran. They did not make any decent attempts at finding a transporter for our quoted price and then stopped communicating once we displayed dissatisfaction. I would never recommend this company to anyone.
Shipment Details
Origin State:
Indiana
Pickup:
Never
Destination State:
Texas
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
106126-BT
Quote or Order Cost:
$575
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