Review Report Review
GREAT COMPANY

Cindy Submitted this review about Diamond Expres
Review made Live: 4/1/2008 3:20:00 AM
After dealing with a broker I got hooked up with Diamond Express.
The were the most caring people / company.
They called on time, and keep us informed. We found out that they could not pick up at my Mom's house. They worked with her on a good & close pick up point. They even told her that they would drive her home (Via a 2nd car) if she could not find someone to follow her. Diamond Express is a VERY CARING COMPANY. I was informed that before the driver even drove into the pick up point, he parked in the road and walked the WHOLE Parking lot to check for easy entrance / exit, low branches, as not to brush onto the top vehicles then returned to drive in and to load my car. He was so careful as to check everything on the car. He even found a few scratches we didn't even new about. He also took off the antenna and put it into the car. He, Dave was so nice to my Mom, She felt safe with him and that everything would go as planned. After the car was loaded, Kathy gave me a call and told me what was going on and what Dave's time line would be. Then on Good Friday the gave me another call just to let us know everything was on time and that when he got closer they would give us another call to set up a drop off time. Sunday, Easter, they took time out of there evening to call and say everything was set and when Dave would be at the drop off sight.That morning I got the call saying were he was and about when he'd be there. He even asked me if I wanted to wath him bring the car off or if I'd like it off and running for me.
Dave was there a bit ahead of time and had the car off when I got there. He went through EVERY thing with me, all scratches, dings etc. He even put my antenna back on, and even put my new license plates on for me. We chatted a bit and he informed me on how BROKERS work and clued me in on some of the false truths that AARP told me. Boy did I feel stupid, But I learned a lot. If I ever have to move another vehicle or know of anyone who needs to ship theirs. I would Definatly tell them about
*DIAMOND EXPRESS* In A HEART BEAT!
Shipment Details
Origin State:
Florida
Pickup:
On Time
Destination State:
Wisconsin
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1230977
Quote or Order Cost:
$645