Our outstanding record speaks for itself. We chose MSN Maps to discover that Quitman, TX is a full 86 miles from Dallas, or 172 miles round trip from Dallas to Quitman. Despite Berts assertion to the contrary, which appears disingenuous, we call that out of the way. So do truck drivers, which is why Berts Land Rover Discovery Series II did not ship inside of the normal seven days. Bert cancelled his order exactly on the seventh day after he made it available, and we refunded his deposit. Most people are understanding and satisfied to handle things in that sort of way. But evidently not Bert, who is an intelligent man with the ability to read and understand that remote locations sometimes are delayed. We wish Bert well in all his future endeavors.