Review Report Review
WHAT A SCAM!!!! DO NOT USE THIS COMPANY

ERICA ROSE Submitted this review about Dolphin Auto Transport
Review made Live: 6/24/2013 12:17:00 PM
WE WERE QUOTED $650 TO TRANSPORT MY DAUGHTERS VEHICLE TO FT LAUDERDALE, FL. WHEN THE CAR GOT TO FLORIDA, MY DAUGHTER WAS TOLD TO PAY AN ADDITIONAL $50. (KEEP IN MIND, MY DAUGHTER IS ONLY 17 YEARS OLD). WE PAID THE DEPOSIT OF $150 WHEN WE BOOKED THE TRANSPORT AND THE REMAINING AMOUNT WAS ONLY SUPPOSED TO BE $500. THEY CHARGED US $550 AND THEN THREATENED TO NOT LEAVE THE CAR IF MY DAUGHTER REFUSED TO PAY THE ADDITIONAL $50. I SPOKE TO RALPH, A CUSTOMER SERVICE REPRESENTATIVE, AND HE TOLD ME THAT HE CALLED MY DAUGHTER AND INFORMED HER THAT THE AMOUNT OF THE QUOTE WAS GOING TO BE MORE BECAUSE THEY COULD NOT FIND A DRIVER THAT WOULD DO IT FOR THE AMOUNT QUOTED AND THAT SHE AGREED TO THE AMOUNT INCREASE. I HAVE MY DAUGHTERS PHONE RECORDS (CALL LOGS PROVIDED BY VERIZON) AND THEIR NUMBER DOES NOT SHOW UP ONCE FOR THE WHOLE MONTH OF JUNE. RALPH TOLD ME THAT HE CALLED HER PHONE NUMBER AND SPOKE TO MY DAUGHTER WHICH HE DID NOT. WHAT A LIAR!!!!!!!!!!!!!!!!!! NOT SLANDER BECAUSE IT IS THE TRUTH BY THE WAY. WHEN I CALLED TO REQUEST A REFUND FOR $50 I WAS INFORMED THAT THE ONLY THING THAT THEY COULD DO WAS GIVE ME A $50 CREDIT ON A FUTURE SHIPPING (REALLY!!!! DO YOU THINK THAT IF I GET SCREWED ONCE I WOULD GO BACK TO GET SCREWED IN THE FUTURE?!!!!!!) THIS COMPANY IS A JOKE AND IF I CAN KEEP ONE PERSON FROM USING THIS SHIPPING COMPANY, I HAVE DONE SOMEONE IN THIS LIFETIME A FAVOR. I JUST HOPE THAT SOMEONE OUT THERE LISTENS TO ME AND LEARNS FROM MY MISTAKE!!!! SHAME ON YOU DOLPHIN TRANSPORT AND I TRULY HOPE THAT YOU GO OUT OF BUSINESS.
Shipment Details
Origin State:
Colorado
Pickup:
Early
Destination State:
Florida
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
16016-xy
Quote or Order Cost:
$650