My name is Terry Williams and I am the President and CEO of Transport Holdings Inc. Our family of brokerages includes, Domestic Auto Transport Inc., but also Magic Carpet Auto Transport Inc., Red Carpet Auto Transport Inc., Cascade Vehicle Shipping Inc., Top Notch Auto Transport Inc. and The Car Transporters Inc. You will find all of our companies are A RATED at their local BBB’s as well as top rated companies on this site. I very rarely respond to these negative reviews personally but this one got under my skin. In the 9 years we’ve been operating and the 100,00 plus cars we’ve shipped, we have never received a ZERO star review from a client under these circumstances. Nowhere in our terms and conditions do we agree to verify your VIN Number or is it something routinely done in this industry unless it’s going overseas. I have looked at the notes on this order and not one time did you communicate anything about checking a VIN number. You had direct contact with the driver yourself and it appears you weren’t smart enough to have the driver check the VIN for you to cover your tracks on the poor job YOU did verifying you weren’t getting ripped off by the buyer. My rep, dispatch department and our truck partner did the job we were paid to do, which was getting your vehicle moved in a professional and safe manor in a short amount of time at a fair price. Instead of talking about what a great job we have done, you whine and blame us for your KNUCKLEHEADED decision to buy from some one you had not completely check; Frankly it only exposes how ignorant you are. Good luck with future shipments, I would encourage you to dig a little deeper about your potential seller next time.