Company Response Review Report Review
Elizabeth and Domestic Auto Transport saved me!

Corey Rudolph Submitted this review about Domestic Auto Transport
Review made Live: 12/24/2009 12:30:00 PM
I had booked a reservation with a different auto transport company. Two days before my scheduled pickup, I called them to be reminded of how much I would need to pay the truck company so I could get a cashier's check ready. Upon calling, I was informed that the truck carrier assigned to my car had canceled due to a maintenance issue. Since I was scheduled to fly out two days later, I was furious that they had not bothered to take care of this situation. Their attitude was to the akin of "well, we'll try our best to get somebody else, but we can't promise anything." Panicked, I started calling other companies to see if anyone could help me last minute. Fortunately, I happened to call Domestic Auto Transport. They were very patient and understanding about my situation. I talked to Elizabeth and she basically said that she would do everything in her power to help me get my car picked up before I left. I thanked her and hung up with a little hope, but honestly I was preparing for the worst. The next day, I received an email saying that a carrier had been found! I was elated and so thankful that I called Domestic Auto Transport. Even though my delivery date is still a week away, I couldn't wait to write this review and thank them for all their help. They really came through in the clutch and Elizabeth was extremely helpful. I highly recommend this company.
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
New Jersey
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
382602
Quote or Order Cost:
$900

Company Response
terry Williams from Domestic Auto Transport Submitted this response.
Response Date: 12/27/2009 7:49:00 PM
Corey~I could only imagine how stressed you could've been. We run into these situations often, thank you for putting your trust in me!!! *Elizabeth*