Company Response Review Report Review
VERY POOR SERVICE

Dan Cimpan Submitted this review about Duo Fast Transport Inc.
Review made Live: 9/10/2012 5:11:00 PM
Never using them again.
I was told by Alex Smith that i would get the car from Portland to Michigan in 5 days.
I got it after 14 days. After taking my deposit Alex Smith has not reurned one phone call or email.
The pice was right in the midlle but i had to rent a car for 7 days due to my car being 9 days late.
Never using them again
Shipment Details
Origin State:
Oregon
Pickup:
On Time
Destination State:
Michigan
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
64176
Quote or Order Cost:
$800

Company Response
John Fernandez from Duo Fast Transport Inc. Submitted this response.
Response Date: 9/13/2012 10:26:00 AM
We'd like to offer a response. The issue was not with our company, it was with the driver's company. He took longer than he should have, I believe he encountered some unexpected delays. Sometimes things happen like that when your driving across the country. The time issues fall on the carrier not on us. Apologies for any inconvenience though