Review Report Review
DO NOT USE THIS COMPANY - AWFUL!!!!

jp Submitted this review about Encore Logistics
Review made Live: 4/1/2010 9:48:00 PM
This company was to pick up my sons truck on Mar 22 in the AM. They never called. My son had to call them to find out the truck was having transmission problem and could not be there until Wednesday.(He was flying home on Tuesday the 23rd) The driver promised he would be there between 9:30am & 10am Tuesday with another truck. Again, no phone call. He had to call them.
The driver shows up at 11:30am with a Toyota Tundra and a trailer. Then he can only pick it up with an additional 500.00 charge for being overweight. I am in NC and can not see the vehicle. My son said it was pretty full. The driver wanted 500.00 cash on the spot. I called PDQ(broker) to verify that is a legit charge. And I was told it was. So I agreed to pay it once the vehicle arrived in NC. The driver was suppose to be here at 6pm. He called and was running late(no problem).
and could not deliver to the destination address. We had to meet him in a Food Lion parking lot.
The truck had been gone through. CD's & DVD's all over the truck. His stuff had been moved around & gone through,but the driver could not tell us why. I asked several times for a phone number and he would not give us a number. The driver was rude and obviously did not care .
DO NOT USE THIS TRANSPORT COMPANY!!!!!
Shipment Details
Origin State:
California
Pickup:
Late
Destination State:
North Carolina
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
50976-er
Quote or Order Cost:
$1300