Company Response Review Report Review
Central Illinois to Tampa

Jim Submitted this review about Excellent Auto Transport
Review made Live: 10/10/2014 11:17:00 PM
Called several companies to get quotes. Bernie at Excellent Auto Transport gave me what turned out to be the lowest quote I'd received, and she clearly explained how it was arrived at and what it included. She also refused to take a deposit until after she had secured the carrier. I was a bit nervous about going with the lowest bid because I've read enough on this site as well as others to know that sometimes brokers will "low-ball" your quote to get you to sign with them, then later claim that they need more money to get a driver to take the vehicle. But not this time! Bernie called back the very next day and said she had a driver lined up to pick up the car later that day. The car was delivered on time and the communication between me, Bernie, the driver and the recipient on the other end went perfectly. Thanks, Bernie, for making this shipment go so smoothly!
Shipment Details
Origin State:
Illinois
Pickup:
On Time
Destination State:
Florida
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
619059
Quote or Order Cost:
$650

Company Response
Sonia from Excellent Auto Transport Submitted this response.
Response Date: 10/11/2014 10:02:00 AM
Good morning, Jim Thanks for taking the time to write such a detailed and positive review. You were a pleasure to work with. Thank you for trusting me, I try to give as accurate a quote as I can to move a vehicle. We don't take any upfront deposit or have any of our clients sign binding contracts so if we don't move cars we don't get paid. It is because of good clients like you that makes this job so enjoyable. Thank you again for your review.