Review Report Review
DO NOT USE THIS COMPANY

Kristen Submitted this review about Express Motorline Inc.
Review made Live: 10/14/2009 4:08:00 PM
This company is the MOST unprofessional and unreliable company I have ever delt with. I had my car shipped from New York to Florida in August 2009. Ther contract I signed had minimal information, as it only recorded any scratches on the car, my phone number and address, and where the car was to be shipped. THAT IS ALL THE INFORMATION THE DRIVER RECORDED.

When I got my car, the day after I agreed with the driver I would recieve it, my car arrived with $6,000 in damage. Interestingly enough, there was also an extra 237 miles on my vehicle. Obviously, the people who work for this company took my new car out for a joy ride. The driver was also impossible to get in touch with, as his phone number was "temporarily available" throughout that day. I had to contact several people to get another phone number so I could find the driver to get my car back. As a rational customer, I said I would not pay they cash on delivery and did not intend to pay when my car finally arived in horrid condition. I said once I got my car back in proper condition I would pay. The driver's insurance company was a joke to deal with, just as the driver was. For a while, I thought I was on some telivision show that tricked people to see how mad they could get. Now, two months later I am still trying to get my deductable back that I had to pay so MY insurance company could fix my car. I still cannot get in touch with this company, that has to reimburse me for my deductable. This company is an untrustworthy company that took advantage of me.
Shipment Details
Origin State:
New York
Pickup:
Late
Destination State:
Florida
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
eddie
Quote or Order Cost:
$675