DuLaynea
Submitted this review about GoGo Auto Transport Review made Live: 11/2/2013 12:35:00 PM
I made an arrangement for Haul Away Logistics to pick up my car on the 22nd of October from California and to take it to San Antonio, TX. I was told that this is a route that is done quite often but I RECIEVED HORRIBLE CUSTOMER SERVICE AND I WAS LIED TO ON MANY DIFFERENT OCCASIONS. AMY CALLED ME EVERY 2-3 DAYS LETTING ME KNOW THE STATUS OF MY CAR AND IT WAS ALWAYS SOMETHING DIFFERENT, SHE EVEN GAVE ME THE NUMBER TO GET IN CONTACT WITH THE DRIVER WHO HAD MY CAR, HE DID NOT SPEAK VERY GOOD ENGLISH AND LIED AS WELL TO GET ME OFF OF THE PHONE. I WOULD NEVER IN A MILLION YEARS USE THIS COMPANY AGAIN IN MY LIFE. CRAIG FROM HAUL AWAY LOGISTICS WOULD RARELY ANSWER MY CALL AND ONE TIME THAT HE DID IT WAS BY ACCIDENT BECAUSE I HEARD HIM TRYING TO COURT A WOMAN AND I GUESS ONCE HE REALIZED THAT HE HAD ANSWERED THE PHONE HE HUNG UP ON ME AND DID NOT ANSWER WHEN I CALLED HIM BACK MULTIPLE TIMES. I WAS VERY ANGRY WITH THE CHOICE I MADE IN CHOOSING THIS COMPANY WHO CHOSE AN EVEN WORSE COMPANY TO TRANSPORT MY DAMN CAR.
Shipment Details
Origin State:
California
Pickup:
Late
Destination State:
Texas
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
9964-TS
Quote or Order Cost:
$625
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