Company Response Review Report Review
Don't Trust, worst customer service, don't pay rebate amount upon real/negative

Ryan Submitted this review about Magic Carpet Auto Transport
Review made Live: 7/1/2012 11:04:00 AM
I was requested to transport form MN to TX, till last date they never turned up.. after many calls they said they will come and pick up in 1 hour, though they have inform us 24 hrs advance..

The car was delivered late, it was dirty and damaged..

When I posted my expereince, they didn't refund my rebate amount since I wrote negative but it was real expereince ..

Later they sent email to me saying they didn't find my order and hence removing my review.. I replied twice to them quoting that, I have emails as proof and how can they say they can't locate my order but never responded..

Moreover, these r middlemen and make commission, it's better to contact directly to shipper and hence we save hundereds of $$..
I am sure, they try to remove this review as well; I told many my friends about experience and they communicated their friends and hence many stopped calling them by just seeing reviews on this website..

so make careful decision, if u doing business with them.
Shipment Details
Origin State:
Minnesota
Pickup:
Late
Destination State:
Texas
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1595641
Quote or Order Cost:
$750

Car Condition
  • Vehicle was dirty
  • Vehicle was damaged
Company Response
Terry Williams from Magic Carpet Auto Transport Submitted this response.
Response Date: 7/3/2012 2:05:00 AM
Ryan, from myself and the management staff, we are so sorry things turned out so bad for you. We do our best to provide the best service possible with the best price. We are sorry things did not turn out for you. We wish you the best! Michelle Henriksbo