Review Report Review
liars, and crooks

erik Submitted this review about Mainline Auto Transport
Review made Live: 5/3/2007 7:56:00 PM
WE WERE CONTACTED BY SALES REP. RICH GRAY AND QOUTED 950.00 FOR THE TRANSPORT FROM INDIANA TO OREGON. WE SIGNED THE CONTRACT FEB 13 TO BE PICKED UP FEB 12. I CALLED ON THE 13TH TO SEE WHAT THE DEAL WAS AND RICH SAID"I DO NOT KNOW" SO HE TRANSFERRED ME TO MICHELLIN. CUSTOMER SERVICE WHO ABSOLUTELY NOTHING OTHER THAN SORRY. SO I CALLED BACK ON THE 18TH AND ONCE AGAIN RICH , WHO IS OUR SALES REP. TRANSFERS ME TO CUSTOMER SERVICE WHO STILL KNOWS NOTHING ABOUT MY ACCOUNT. SO ON THE 26TH I CALLED RICH AGAIN AND THIS TIME HE SAYS TO ME" GODDA** IT I'M A FEW WEEKS LATE ON PICKING UP YOUR TRUCK WHAT ARE YOU GONNA DO ABOUT IT?" THIS IS WHAT HE SAID TO ME!!!!!!WHAT??!! AND ,NO LIE HERE HE TRANSFERRED ME TO THE JANITOR....YES THE JANITOR!!! HE ALSO SENT ME AN E-MAIL STATING NEVER TO CALL HIM AGAIN AND IT'S NOT HIS PROBLEM. SO I CANCELLED ON MARCH 6. STILL NO REFUND CHECK AND TRUTH BE TOLD... NOBODY HAS ANSWERED THE PHONE FOR ABOUT TWO WEEKS. FINALLY YESTERDAY SOME GUY ANSWERED AND SAID TO CALL MICHELLIN AND I REPLIED THAT I HAVE BEEN FOR A MONTH. SUPPOSEDLY MY CHECK IS IN THE MAIL....B.S. FOR LOVE OF ALL THINGS SIMPLE AND PURE DO YOUR HOMEWORK BEFORE MOVING A VEHICLE! AND UNDER NO CIRCUMSTANCE USE THIS COMPANY. THEY ARE A FLY BY NIGHT COMPANY OUT TO GET YOUR C.C INFO AND THAT IS IT! TODAY IS MAY 3. NO CHECK, NO MICHELLIN, NO RICH....IS IT POSSIBLE THERE IS NO MAINLINE AUTO? DOES ANYBODY KNOW IF THEY ARE UNDER ANOTHER NAME OR EVER HAVE BEEN? PLEASE LET ME KNOW!!!
Shipment Details
Origin State:
Indiana
Pickup:
Never
Destination State:
Oregon
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1184380
Quote or Order Cost:
$1050