Jennifer L.
Submitted this review about Mercury Auto Transport Review made Live: 6/28/2008 5:20:00 PM
Matthew spent so much time with me and explained to me how the whoel process worked that I felt comfortable giving his copmpany a try. He asked for a small deposit and took my credit card information but promised he would not charge me the deposit unless he got a truck that agreed to pick me up at the price that WE set up. He event old me what other cars were being picked up for on the system so I could tell him what I wanted to pay for the car to be moved. It was a great experience dealing with Mercury Auto Transport because I have spoken to so many others who are not interested in the custer - only in getting the deposit and I've heard horror stories of cars not getting picked up on time! Matthew explained the system to me and I felt like we were working together in partnership with the truck guys. I was starting a new job in a new city and had a lot to take care of so this was one good experience and I deal with customer service in my jopb as well so I felt I needed to give the compliment! Thanks Matthew!
Shipment Details
Origin State:
Virginia
Pickup:
On Time
Destination State:
Florida
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
995
Quote or Order Cost:
$995
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