Robert
Submitted this review about Monster Transport Review made Live: 9/29/2003 10:19:00 AM
This past June, I contracted with Monster Truck to move a 66 Ford Fairlane from Michigan to Massachusetts, sent them a deposit of $150.00 and was promised a pick up of no later than July 15th I called several times to make sure everything was on schedual. On July 15th, the car still sat in Michigan. Left message for them to call with status, Becky called back telling me that the car had been picked up and delivered in Mass. Boy was I surprised, here the car was being delivered to me and I didn't have it, and the guy who owned it in Michigan hadn't heard from any trucking company! Called and left a message again. Gave them to July 23rd to pick up or I would make other arrangements, On July 23 I called again to see if they were able to schedual anything, No Return Call. On July 24th, I rented a truck and drove to Michigan and picked up the car myself. I have sent several letters to the company, called, and e-mailed and to this date have not received back my deposit. I would not recommend doing business with this company. They promise you the world, take your money and then you never hear from them again.
Shipment Details
Origin State:
Michigan
Pickup:
Not Provided
Destination State:
Massachusetts
Delivery:
Not Provided
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Quote or Order Cost:
$
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