Company Response Review Report Review
Montway Transport Delivery of Car

Ken Submitted this review about Montway Auto Transport
Review made Live: 1/24/2022 7:03:00 PM
Communication was good, delivery was timely, car was not damaged, and driver was friendly/courteous. Only surprise was company's oversight of not informing me the vehicle would have to be driven to another location for pickup (not picked up from residence) and I had to drive to another location to pick it up once it arrived at destination. This should be stated up front as it did impact the process for us in a negative manner. Would still recommend company.
Shipment Details
Origin:
Ventura, California 93003
Pickup:
On Time
Destination State:
Tennessee
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Quote or Order Cost:
$0

Company Response
Montway from Montway Auto Transport Submitted this response.
Response Date: 1/25/2022 6:03:00 PM
Hi Ken. Thank you for the review and for recommending us to others. We are sorry to hear details weren't fully explained to you upon booking. For further assistance, please email us at feedback@montway.com.